Expected duration: 1 - 6 months We are looking to hire a freelancer customer service specialist to manage crisis situations, such as product recalls or service outages. The role involves responding promptly to customer inquiries and concerns, ensuring clear and effective communication during critical times. This is a freelance hiring, not an outsourcing opportunity. Compensation is $22 per hour. If you have strong communication skills and experience in crisis management, we invite you to join our team and help maintain customer trust during challenging moments.