Expected duration: 3 - 4 weeks Scrum Master (Freelance, Jira Expert) – UK & Asia
We are seeking an experienced Scrum Master with strong Jira expertise to lead the full implementation of Jira across all departments in our organisation. Our teams span Sales, Operations, Marketing, Tech, HR, and Admin, and we aim to unify all workflows into a single, well-structured Jira environment.
This is a freelance / contract role with an immediate start.
About Us
We are a fast-growing, technology-driven organisation operating across the construction, home-improvement, and SaaS sectors. Our ecosystem includes:
A project management & marketplace platform
An online marketplace for stone worktops
A trust and review platform
We are scaling rapidly and require a comprehensive Jira rollout to improve visibility, accountability, and operational efficiency across UK and India teams.
Responsibilities 1. Lead Jira implementation across all departments
Build Jira project structures for Sales, Operations, Tech, Marketing, HR, and Admin
Configure workflows, boards, automation, approvals, permissions, and KPIs
Integrate email, Slack/WhatsApp bridges, Confluence, and other tools
2. Map and digitise existing workflows
Convert real operational processes into streamlined Jira workflows
Identify bottlenecks and create automation rules to improve efficiency
Establish naming conventions, permissions, and SOPs
3. Train UK & India teams
Deliver remote training sessions
Create simple SOPs, documentation, and video guides
Ensure consistent and disciplined usage of Jira across all staff
4. Improve visibility for management
Build performance dashboards for team leaders
Create an Executive Dashboard for senior management
Set KPIs, SLA tracking systems, and performance metrics
Requirements
Proven experience as a Scrum Master or Agile Coach
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