Start: ASAP – small paid test task in week 1 possible
About ecom GmbH Fast-growing Swiss e-commerce company (Basel) – premium tech accessories, certified by HANDELSVERBAND.swiss, Swiss Online Garantie & Ecommerce Europe Trustmark.
What we need Reliable person with fluent business German (native or C1/C2) for outbound calls and light remote admin tasks. Main responsibilities
Outbound business calls in German (customers, partners, suppliers, follow-ups) Inbound calls when required (customer service, orders, delivery status) Professional, friendly & confident phone presence Light admin (data entry, CRM updates, scheduling, email follow-up) Brief call outcome notes to team
Requirements
Very good to native German – clear, pleasant, professional phone voice Experience with business calls (outbound/inbound, B2C/B2B) Highly reliable, organized, proactive, detail-oriented Quiet workspace + good headset + stable internet Availability in CET time zone, 5–20 hrs/week (flexible)
Nice-to-have
E-commerce, customer service or sales call experience Familiarity with Swiss business etiquette Confident with Google Sheets, email & basic CRM
How to apply
Short voice message / phone-style intro in German (30–60 sec): Introduce yourself, motivation, show voice & energy Desired hourly rate (CHF) + realistic weekly hours Briefly mention relevant phone or admin experience
Start with small paid test phase (1–3 calls) to assess fit. Top applications answered within 48 hours. Best regards from Basel Patricia Müller on behalf of ecom GmbH Basel, Switzerland ecomgmbh.ch
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